Carpets,furniture,and my rug was cleaned. They all look great! I have asthma/allergies so I purchased the healthy home package. The service was excellent. The staff was very nice and professional.
Once again an amazing save! We had a tenant for 5 months over winter and spring with 2 big dogs in a 1500SF, 3BR, 2 story. The smell and the dirt were awful. Extra sanitizing up front, you can't tell anymore where the dog trails were. Saved us from having to buy new carpet as it was only 4-5 years old. Fortunately there was no urine issue, but they have handled that as well in the past.
I have never received such amazing customer service. Last Sunday I was moving into my house that renters had just moved out of. I stepped into the house and it smelled so badly of "dog" that I wouldn't even put my furniture down on it. We immediately contacted Chem-Dry and their answering service contacted Michelle (on a SUNDAY), who spoke to us to gather info., and immediately scheduled a tech to come out to clean. After it was cleaned and sanitized, it smelled clean but the following day some of the "pet" smell came back. Michelle had reached out to me about my experience and I mentioned I could still smell some of the obnoxious smell. Without any prompting from me, she scheduled a tech to come back and clean again, free of charge. Not only did the tech (Matt), come right out to clean, but he went above and beyond by identifying the source of the odor and taking many different routes to ensure the odor left and wouldn't come back. This group continues to go above and beyond and they do not rest until I'm 100% satisfied. I will continue to use them and I tell everyone who will listen about this over-the-top service. Thank you to Michelle, Matt, and the entire crew for putting your customers first and having 100% dedication toward what you do. Becky Greenway
I have been using Chem Dry for 15 years and I would never use anyone else. The customer service I receive is always 100% positive. What Chem Dry offers is second to none in regards to cleaning and dry time. I love that it is ALL NATURAL! If you are searching for a Carpet Cleaning Company look no further, choose Chem Dry Select you will not be disappointed.
We have recommended Chem-Dry to many of our clients here at RE/MAX. With their fast dry time and chemical free products we have had nothing but good feedback. They do outstanding work! ~The Grant Team at RE/MAX
I think they did a superb job on my dirty ,stained apartment carpet. Especially with my son whom the past three years has been so messy and thrown up on the carpet so much.. Thank Jeff and Michelle for great customer service and Jeff for all of your hard work. It feels so good to be able to walk , see and smell the difference of my carpet. WOW. So happy.