Michelle and the folks at Chem Dry have cleaned our plush vanilla carpets for years and a have always done an timely and amazing job. This is not small tasks with high traffic volume on a horse farm with 3 dogs (Golden Retrievers and Corgi) who are both indoor/outdoor dogs and love getting dirty. I would highly recommend them. I also appreciate they follow up to make sure you fully satisfied and have met my expectations.
Carpets,furniture,and my rug was cleaned. They all look great! I have asthma/allergies so I purchased the healthy home package. The service was excellent. The staff was very nice and professional.
I have never received such amazing customer service. Last Sunday I was moving into my house that renters had just moved out of. I stepped into the house and it smelled so badly of "dog" that I wouldn't even put my furniture down on it. We immediately contacted Chem-Dry and their answering service contacted Michelle (on a SUNDAY), who spoke to us to gather info., and immediately scheduled a tech to come out to clean. After it was cleaned and sanitized, it smelled clean but the following day some of the "pet" smell came back. Michelle had reached out to me about my experience and I mentioned I could still smell some of the obnoxious smell. Without any prompting from me, she scheduled a tech to come back and clean again, free of charge. Not only did the tech (Matt), come right out to clean, but he went above and beyond by identifying the source of the odor and taking many different routes to ensure the odor left and wouldn't come back. This group continues to go above and beyond and they do not rest until I'm 100% satisfied. I will continue to use them and I tell everyone who will listen about this over-the-top service. Thank you to Michelle, Matt, and the entire crew for putting your customers first and having 100% dedication toward what you do. Becky Greenway
Great service, up front pricing before they began the cleaning, and the tech explained everything to me about my carpet conditions. Very impressed with the results and dry time, I would use Chem-Dry Select again for sure.
I think they did a superb job on my dirty ,stained apartment carpet. Especially with my son whom the past three years has been so messy and thrown up on the carpet so much.. Thank Jeff and Michelle for great customer service and Jeff for all of your hard work. It feels so good to be able to walk , see and smell the difference of my carpet. WOW. So happy.
I think they did a superb job on my dirty ,stained apartment carpet. Especially with my son whom the past three years has been so messy and thrown up on the carpet so much.. Thank Jeff and Michelle for great customer service and Jeff for all of your hard work. It feels so good to be able to walk , see and smell the difference of my carpet. WOW. So happy.